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Privacy- en cookiebeleid

Data privacy is very important to Frenchie. We want to be open and transparent about the processing of your personal data. That is why we have explained below how your personal data is processed and protected.


We receive, collect and store any information you enter on our website or otherwise provide to us. We also collect the internet protocol (IP) address used to connect your computer to the internet. Think of login details; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information. Includes page response time, duration of visits to certain pages, page interaction information, and methods used to leave the page. We also collect personally identifiable information (including name, email, password, communication). Such as payment information (including credit card information), comments, feedback, product reviews, recommendations and personal profile.


When you make a transaction on our website, we collect personal information that you provide to us as part of the process. Such as your name, address and e-mail address. Your personal information will only be used for the specific reasons stated above.


We collect non-personal and personal information for the following purposes:

  • First and last name: To make the reservation/order for the right person.

  • Address and place of residence: For correct delivery of your online order.

  • Telephone number: If we want to inform you about your reservation / order, we can do this by telephone.

  • Payment details: Your payment details are sent directly to the bank via a secure connection.

  • IP address: Your IP address is stored when you place your order, among other things to recognize abuse during payment.

  • E-mail address: With every order you will receive an email from us at various times during the processing process to keep you informed of the processing and delivery of your order. It is also possible to receive newsletters from us, which we will only send you if you give us permission to do so.

  • Your purchase/reservation history: to see which products/reservation you have made through us in the past. 


Our company is hosted on the platform. provides us with the online platform that allows us to sell our products and services to you. Your information may be stored through's data storage, databases, and general applications. They store your data on secure servers behind a firewall.


All direct payment gateways offered by and used by our company adhere to standards set by PCI-DSS as administered by the PCI Security Standards Council, a joint effort of brands such as Visa, MasterCard, American Express and Discover. PCI-DSS requirements ensure secure processing of credit card information by our store and its service providers.


We may contact you to notify you about your account, problems with your account, resolve a dispute, collect fees or money owed, solicit your opinion through surveys or questionnaires, provide updates on to send our company, or other essential items. For example, we may contact you to enforce our user agreement, applicable national laws and any agreements we have with you. For all of these purposes, we may contact you by email, telephone, text messages and post.


Do you no longer want us to process your data? Please contact us at, or send us a letter to: Frenchie, Gedempte Oude Gracht 46, 2011 GS Haarlem.

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We reserve the right to change this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately after they are posted on the website. If we make material changes to this policy, we will notify you here so that you are aware of what information we collect, and how (and under what circumstances) we may use and/or disclose it._cc781905-5cde -3194-bb3b-136bad5cf58d_

updates of it
privacy policy

Would you like to access, correct, amend or delete personal information we hold about you? Please contact us at (your email), or send us an email at: (your physical postal address).

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